Privacy Policy

At Kayserya, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website, make a purchase, or subscribe to our communications.

1. Information We Collect

We may collect the following personal information when you interact with our website:

  • Full Name

  • Email Address

  • Mailing Address

  • Phone Number

  • Date of Birth

  • Payment Information (Credit/Debit Card details during checkout)

This information is collected when you:

  • Create an account on our website

  • Subscribe to our newsletter

  • Place an order

  • Participate in promotions, contests, or surveys

2. How We Use Your Information

Your information is used to:

  • Personalize your experience: Help us tailor our content, offers, and services based on your preferences

  • Improve our services: Your feedback supports better user experience and functionality

  • Fulfill transactions: We use your details to process orders securely and efficiently

  • Run promotions or surveys: Contact you when you engage in events, giveaways, or surveys

  • Enhance customer support: Ensure efficient responses to inquiries and support needs

Important: We do not sell, trade, or share your personal information without your consent—except as required to fulfill a specific service (e.g., order shipment or payment processing).

3. How We Protect Your Data

We apply industry-standard security protocols to protect your personal data:

  • All sensitive data is transmitted securely using SSL (Secure Socket Layer) encryption

  • Payment transactions are processed securely via trusted payment partners

  • We do not store your card or payment information on our servers for more than 30 days post-transaction

4. Information Sharing with Third Parties

Kayserya may share personal information with trusted service providers for purposes such as:

  • Processing secure payments

  • Fulfilling and delivering your orders

  • Sending marketing communication (only if you have opted in)

All third-party partners are bound by strict confidentiality agreements and may only use your data to perform the required services. We never sell or rent your personal data to unrelated third parties.

5. Your Rights

You are entitled to the following rights regarding your personal information:

  • Access: Request a copy of the data we hold

  • Correction: Request correction of inaccurate or incomplete data

  • Deletion: Request the removal of outdated or irrelevant information

To exercise your rights, please contact us at [your-support-email@example.com].

Cookie Policy – Kayserya

What Are Cookies?

Cookies are small text files stored on your device when you browse a website. They help improve functionality, track usage, and offer a personalized experience.

Types of Cookies We Use

  • Persistent Cookies: Stored on your browser for up to 12 months to remember preferences (like language selection or homepage settings)

  • Session Cookies: Temporary cookies that expire once the browser is closed—used to support login functionality, cart management, and more

Third-Party Cookies

We use tools like Google Analytics to better understand how users interact with our website. These cookies may be stored for up to 24 months and help us:

  • Analyze website traffic and user engagement

  • Improve content, layout, and overall experience

You can manage or disable cookies anytime via your browser settings. Disabling cookies may affect some features or functionality of our site.